LAN was approached by a Firm of Architects who were suffering with an aging and unreliable infrastructure. The firm has 6 sites across the United Kingdom and they required a review of the existing systems, backup, business continuity and security solution. Their 130 users include remote workers and staff who frequently travel around the United Kingdom and internationally but were being affected by the poor state of the company’s technology.
Following a consultation period with the customer, it was agreed that the best course of action would be the remediation of issues that were affecting user connectivity, collaboration and productivity.
We replaced some local server infrastructure with a Hybrid cloud solution, migrated their email platform from on-premise Exchange to Microsoft Office 365 Business Premium, supplied, fit and configured a new Cloud Firewall and Wi-Fi Network across all locations, fully supported and managed by LAN Support for an agreed monthly fee. Complete with outsourced proactive support for the entire infrastructure, including 1st line, 2nd line and escalating tickets to the LAN Support help desk where appropriate. On a weekly basis, LAN Support also provides onsite IT Management and Consultancy.
“With the introduction of Office 365 Business Essentials we are able to quickly access email, contacts and shared documents while out of the office. Moving our email to the cloud was very quick and very professionally executed from the planning through to delivery”.
Since implementation, the customer has been able to focus on important internal projects and not worry about IT Security, IT Management and Business Continuity.
Location Guildford, London, Manchester, Glasgow, Leeds and Birmingham