Key Benefits

• 1
  Pay as you Go' IT Support

  Simply choose one of our ‘Block Hour’ bundles; call our team and your on your way to having access to a great IT Service Desk

• 2
  Quick Response to all your IT issues

  Waiting around for a response is a thing of the past. Our Service Desk delivers a first response immediately and planed response within 30 minutes, how’s that?

• 3
  No commitment term or reoccurring costs

  Manage your own costs. Looking for IT Support but don’t fancy committing yourself to any term or ongoing monthly costs, then this is for you.

• 4
  Consume support by the minute with itemised billing

  If a ticket takes us 7 minutes to resolve then that’s what’s deducted from your pool of minutes, plus all tickets are itemised on your account.

• 5
  Low Cost

  A great way to try our service at a very good price, support can be purchased in 2, 5, 10 or 25 hour blocks, the more hours you purchase the more you save.

• 6
  Auto-Top-Up

  Turn on Auto-Top-up (optional). When you reach your last few minutes of prepaid support we will auto-top-up your account prior to running out of support. This aids the speedy resolution of your ticket.

• 7
  No Expiry date on any block hours purchased

  All purchased time will remain on your account until you use it up, unlike some competitors.

• 8
  Easy to use

  One support number to call, one great team to assist you.

• 9
  Auto renewal on low Balance available

  Optional but practical. Simply let us know if you would like us to top-up your account on reaching a agreed usage level so you never run out of time.

• 10
  Easy Payment

  Payment taken by Credit card, PAYPAL or Bank transfer. All block hours are paid for in advance for your convenience