IT Support Options

Recurring Tickets

Your Computer Network is the centre piece of your operations whether your company has 3 users or 300 users, without the correct maintenace in place your business can’t operate at its optimum and at worst not operate at all. This means decisions around network management have to be the right decisions.

It is not uncommon for people to assume that the Computer Network or Server is being correctly maintained. However, if you are not freely provided details or evidence of tasks completed then your probably in for a shock.

Your whole company really does depend on a good proactive and scheduled IT Support plan. Who’s responsible for doing what task and how do I know that it’s been done?

We provide a comperhensive range of Recurring Tickets and fully publish each result back to you.

“A predefined pool of Recurring activities, completed by our technical team”

Key Benefits

  • 1
    Peace of Mind

    Let us provide you ‘Peace of mind’ that all those really important recurring IT Tasks are completed on time, every time

  • 2
    Low Fixed cost per ticket type

    Starting from as little as £10.00 per ticket, can you afford to miss a recurring activity.

  • 3
    Recurring Ticket Types

    Backup Checks, firewall penetration, software auditing, server checks, anti-virus reviews, Security reviews, Backup Reviews, assets tracking, server patching and lots lots more. Talk to us today to see how we can help.

  • 4
    Ideal for meeting Compliance and regulation

    Your company may have to complete IT tasks to stay compliant in a certain vertical or it might be a requirement for your Business Insurance Cover against data loss. These tickets can help your business meet it’s responsibilities. Tickets can include; backup checks; software auditing; internet usage; employee usage and so on. We can help you with your compliance by completing the necessary tickets required.

  • 5
    Scheduled activity

    Saving you the worry of having to constantly remember those important jobs, tickets can be scheduled; Dailey, weekly, monthly, bi-monthly and yearly, the choice is yours..

  • 6
    Assisting your team

    Your team need a helping hand to complete some of those less exciting tasks or perhaps those tasks you really don’t want to worry about. Let our team complete them for you.

  • 7
    Proactive approach with escalation included

    Finding a more serious issue while completing these checks is what it’s all about, after all it’s the very purpose we complete these checks. Larger issues will be escalated to our 3rd line team for further investigation and resolve.

  • 8
    Reporting

    After each billing period you can receive a full itemised invoice detailing all the tickets completed. In most cases this is enough evidence to provide to insurers and company associations that your IT policy is sound.

  • 9
    Discounts

    We provide generous discounts for multiple recurring tickets, the more activities you ask us to do the greater the discount

  • 10
    30 Day Credit Account

    All qualifying clients will receive a free 30 day credit account facility

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View our Case Studies

  • “During our first consultation with you I felt confident and at ease that we were talking to the right people. As promised your team migrated us exceptionally well and quicker than expected. Our technical issues have reduced by half since moving to LAN Support. Thank you”.

    David Jones

  • Migrating from our old IT Support company to LAN Support was does done in a clam and confident way, LAN’s dedication to customer service was simple brilliant”

    John Wickens
    Simco

  • I have been very impressed thoughout the whole onboarding process, from making sure that we picked the correct services to deliverying them, I would say that you have set the benchmark in customer support.

    Yannick Wilson
    Simco

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