Child Soldiers International is an international human rights research and advocacy organisation. They seek to end the military recruitment and the use in hostilities, in any capacity, of any person under the age of 18 by state armed forces or non-state armed groups. They advocate for the release of unlawfully recruited children, promote their successful reintegration into civilian life, and call for accountability for those who unlawfully recruit or use them.
Our client first contacted us as their server had a failure. Our assessment team quickly identified the problem and resolved the issue. Whilst we were looking at the server we identified several other areas of concern, which would have caused further disruption or even data loss so advised that we should have a more detailed look at the server and backup.
LAN Support attend site a few days later and completed a free full site survey and later provided several options and recommendations on what they should and should not be doing.
After a short consultation period, LAN Support were chosen to provide the services in one of the recommendations provided and presented a support contract to support their users.
“I wanted to take a moment and write a quick note of appreciation for the great work that LAN support has provided thus far in helping Child Soldiers International transition from our antiquated server to Microsoft 365. From the initial moment LAN Support helped us when our server went down in October (before we were a fee paying client), to my meeting with you where you clearly set out our options, to your engineers stellar support over the past week or so, we have been very pleased thus far with your services”.
Your engineer was incredibly helpful in getting us set up with emails before my departure on holiday – He was great at responding to all of our fiddly questions – and with helping my colleague whose computer crashed. We really appreciate the extra mile you went and for your easy going and friendly demeanour.
Employees 10 Office based staff
Location London Waterloo
IT Department None
Technology Office 365 Business Premium