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Email archiving is simply good governance for all businesses. It protects businesses against disputes and ensures that intellectual property stored in email remains secure and easily retrievable. Additionally, companies in heavily regulated industries such as finance are often required by law to keep copies of their email communications. In the event of a legal dispute, simply keeping copies of email files in a folder or in a backup solution isn’t enough. Legal procedure requires a clear chain of custody if email evidence is to hold any weight. MAX Mail’s archiving solution provides this chain, offering you security, compliance, and peace of mind.
Secure off-site storage: MAX Mail stores archived email in the cloud, backing it up across multiple secure, geographically distributed data centers to protect customers from unforeseen disasters.
Security as a priority: MAX Mail’s archiving capability stores customer emails in an encrypted format to protect them from prying eyes. Additionally, all transfers of messages into and out of the archive use secure communication protocols.
Tamper-proof: The MAX Mail service compresses customer mails when archiving them, electronically sealing the records with a checksum that makes them tamper-proof. This verifies the authenticity of the emails, helping the legal team to establish the integrity of messages within the archive.
Compliant: Archived messages are stored in multiple data centers either in North America or Europe, depending on the location of the company. The geographic clustering enables European customers to comply with EU-based regulations on processing and storage of their messages.
Automatic indexing: MAX Mail stores a range of data points including date, sender, recipient, body text, and even the text in the attachments, making it easy to find and retrieve emails when needed.
Data tagging: Tag search results either individually or in bulk to make it easier to save and retrieve a set of emails in the future.
Logs: When messages are found, they can be exported or forwarded out of the archive as attachments. These activities are carefully logged, which helps to preserve the chain of custody and satisfy the legal team.
Outlook support: Coming in mid-2016, MAX Mail’s archiving service will allow user access to archived messages directly from Outlook via a custom plugin.
Office 365: MAX Mail’s cloud-based model enables it to augment Microsoft’s online Office 365 service with a fully independent archive, with message retention capabilities that can extend beyond Microsoft’s own.
Support for multiple formats: Existing emails can be easily imported to MAX Mail’s archives. It supports Exchange’s PST format as well as MBOX and EML formats.
Compatibility with both cloud and on-premises archives: MAX Mail is platform agnostic and compatible with any on-premises or cloud-based email infrastructure including Office 365 and Google Apps.
“During our first consultation with you I felt confident and at ease that we were talking to the right people. As promised your team migrated us exceptionally well and quicker than expected. Our technical issues have reduced by half since moving to LAN Support. Thank you”.
Migrating from our old IT Support company to LAN Support was does done in a clam and confident way, LAN’s dedication to customer service was simple brilliant”
I have been very impressed thoughout the whole onboarding process, from making sure that we picked the correct services to deliverying them, I would say that you have set the benchmark in customer support.